Shipping & Terms

At Bridget Hemmings Ceramics we offer worldwide shipping of our ceramic products.

Each item is unique and handmade from porcelain

All of our products are handmade. Please allow 10 working days for your order to be made and processed. There are times when difficulties may arise with firing in the kiln and ceramics is not an art that can be hurried! If possible your piece will be packaged and sent to you sooner. You will be sent a dispatch notice when your item leaves the studio. And is on its way to you

We use Royal Mail for small items and Parcelforce couriers for larger pieces. This is a tracked service. You will receive a parcel tracking number as soon as your order is dispatched so you can keep up to date with the progress, and your delivery.

DELIVERY COSTS

International Standard Delivery Costs

	0-1 kg	1.1 – 2 kg	2.1 – 5 kg
UK	£5.45	£7.50	£12.00
Europe	£10.00	£12.00	£20.00
World	£12.00	£16.00	£24.00

Please note that Bridget Hemmings Ceramics doesnot accept responsibility for additional taxes and duties that are incurred when shipping outside of the UK.

RETURNS

We hope you are completely satisfied with your purchase from Bridget Hemmings Ceramics. We do not have a returns policy as each piece is unique and hand made, but in the unlikely event that a product is faulty we will refund the full purchase price.

All copyright, design rights and intellectual property rights existing in our designs and products and in the images, text and design of our website/marketing material are and will remain the property of Bridget Hemmings Ceramics. We will treat any infringement of these rights seriously.

PRIVACY

We take our customers privacy very seriously and will never share any personal information provided to us with a third party.